Milton Graham Lawyers Pty Ltd and Milton Graham Lawyers SA Pty Ltd (MGL) is dedicated to protecting the privacy of individuals in accordance with the National Privacy Principles under the Privacy Act 1988. MGL understands that the free flow of information is important and, regardless of how we collect or disseminate information, it must be balanced against the privacy interests of individuals and businesses. Where information relates to individuals those principles embody the privacy principles and the other applicable provisions of the Privacy Act. MGL believes that treating information in this manner is good business.

Collection of information

MGL collects personal information about its clients, or employees or officers of its clients, so that it can complete business transactions, provide legal services, administer accounts, provide client support and meet regulatory requirements. MGL collects the information it requires about individuals, third parties or about principals, owners, directors, other officers and senior management of companies.

The information we may hold about you may include your name, address, telephone numbers, email address, date of birth, occupation or any other information you have provided during telephone calls as well as information relevant to the assessment or enforcement of claims against you or another person by our clients.

Use and disclosure

MGL will use and disclose information it holds about an individual for the purpose for which it was collected. The information may also be used for other related purposes for which the individual would reasonably expect us to use the information or, to which the individual has agreed (either expressed or implied). We may use personal information about you to assist in assessing and enforcing claims on behalf of our clients against you or third parties. Our clients include major corporations, small and medium businesses and government bodies and agencies.

If MGL engages another party to act on its behalf (for example, suppliers, internet support services, auditors or process servers) it may exchange information with the service provider for the purposes for which the service provider has been engaged. We may also use personal information for planning, product development and research purposes.

MGL shares personal information with its related companies in Australia and with members of the group world-wide. In most cases, where a product or service supplied by MGL is needed by a business outside Australia, it is supplied to a related entity in the home jurisdiction of the business. MGL may also use or disclose information where it is required or permitted by law to do so.

Information security and retention

MGL is serious about the security of the information it collects. Accordingly, it employs technical, contractual and administrative steps to ensure the information is protected against unauthorised access and disclosure. MGL will destroy or remove identifying features from information held about an individual or business within a reasonable time after it is no longer needed, and where it is required or permitted by law to do so.

Access and correction

Generally, MGL allows individuals and businesses to view information it holds about them within a reasonable time after they have made a request to do so. In some instances, MGL will refuse to give an individual or business access to information. If it does so it will provide that individual or business with the reason for its refusal.

MGL will correct information it has about an individual or business if it discovers, or the individual or business is able to show, the information is incorrect. If an individual or business seeks a correction and MGL disagrees that the information is incorrect, MGL will provide the individual or business with its reasons for taking that view.

Updates to MGL data protection practices for the internet

To keep up with the rapidly evolving internet environment, MGL will, from time to time, review and revise its internet practices and communicate any updates on its website. Minor changes may be made at anytime without notice.

If we make a major change in the way that we use, disclose or protect information, we will highlight the change. If possible, we will provide advance notice of any major change through a notice on the website.

Although we intend to observe this policy at all times, it is not legally binding on MGL in any way. From time to time we may regard it as necessary or desirable to act outside the policy. MGL may do so, subject only to any other applicable contractual rights you have and any statutory rights you have under the Privacy Act or other applicable legislation.

Additional information

Should you have any questions relating to Milton Graham Lawyers’ privacy policy or any complaint regarding treatment of your privacy by Milton Graham Lawyers, please write to us at:

The Privacy Officer
Milton Graham Lawyers Pty Ltd
PO Box 7267
St Kilda Road
Melbourne, Victoria 8004

DX 30533
South Melbourne, Victoria

Fax: 03 9573 5105

For information on your rights under the Privacy Act 1988 visit the Office of the Australian Information Commissioner –